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BAME Patient Experience Survey

Rights & Responsibilities

As a patient you have the right to:

  • Be registered with a named Doctor
  • Change Doctor if desired (but please remember that you may have to see any of the Doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private.

With these rights come responsibilities for the public. This means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time
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